PICZO / SUPPORT

A hand,when you need one.

Questions, a little snag, or an idea for Piczo? We’d love to hear from you.

HELLO, PICZO

Write to the developer

Include the app version, device model and the steps that led to the issue. Please remove private information from screenshots, and never send passwords or payment credentials.

Getting Piczo

We haven’t added a public App Store download link yet. Contact the developer for current availability. When the app is available in your region, its App Store page will show compatible devices and purchase options.

A few little answers.

How do I restore Pro?

Open Lifetime Pro in Settings and choose Restore purchases. Use the same App Store account that made the purchase, with a working internet connection.

Why are some photos missing?

Check Piczo’s Photos permission in system Settings. With limited access, only selected photos are visible. iCloud originals may need a network connection.

Why is analysis taking time?

Processing depends on library size, image downloads and device resources. Check progress in Settings; you can pause, resume or retry failed items. Some screenshot analysis features require a model download and a supported device.

How do I remove the watermark?

After unlocking Lifetime Pro, turn off Brand watermark in Settings. Free exports always include the watermark; the preview and original photos remain unchanged.

Can I manage Piczo’s stored data?

Open Settings → Data management to review and clear supported caches or analysis data. Read the confirmation before clearing anything. Removing the app deletes its local app data; it does not delete the source photos in your system library.